Frequently Asked
Questions

General

We operate daily Monday to Sunday, from 9 am until 12 am.

We accept trade-in old car batteries when you buy a new car battery. Trade in an old car battery is RM20.

We’ve got you covered every day even when it is Public Holiday.

Yes, you can pay the battery by Cash, Online Banking & Card transaction.

Contact our hotline 1700-81-6081, our Customer Service team will assist you.

Of course! Just call our hotline and our battery experts will arrive at your location as soon as possible.

All batteries are in a fixed price. But we provide discount vouchers in Shopee & Lazada. Do visit our website & social media accounts BateriHub for the latest news.

FREE OF CHARGE! We provide free battery inspection, just walk in to our nearest branch.

Voltec, Indigo, Century MF12, Century, Amaron, Motolite, Varta.

YES. We provide 1-to1 exchange, just provide to proof of payment receipt to us.

Yes, we have warranties up to 18 months depends on the size, model & brand.

BateriHub offers a wide range of car batteries covering over 1,100+ vehicle models from popular local marques such as Perodua, Proton, Toyota, and Honda to luxury European brands like BMW and Mercedes-Benz featuring various battery technologies including maintenance-free, AGM, and EFB to suit different vehicle systems and usage demands.

You can use our Battery Matcher tool on the BateriHub website to check the correct battery size and specifications for your vehicle model. Alternatively, you can provide your car’s make, model, year, and engine type, and we will recommend the right battery.

Yes, BateriHub provides roadside and on-site car battery replacement and installation services across many locations in Malaysia within coverage area, with our mobile technicians ready to come to your home, workplace, or roadside location to perform the battery replacement on-site.

Replacement time depends on the vehicle and location, but the process is generally fast as BateriHub offers free delivery and free installation, and while battery health checks are free at any BateriHub branch, most replacements can still be completed on the same day of booking, within 30 – 45 minutes (Subject to Traffic and Weather Condition).

Yes, BateriHub includes installation as part of the service. Free delivery, free installation, and complimentary battery health checks are all included in our standard offering. However, we recommend checking the exact terms during booking, especially for customers outside main coverage areas or requesting emergency service.

BateriHub offers up to 18 months of warranty on most car batteries, with coverage depending on the brand, model, and usage conditions.

Yes, BateriHub provides roadside and emergency car battery replacement services. However, availability during nights, weekends, and public holidays may vary by location and technician schedule. For urgent assistance, call our hotline at 1700-81-6081 to confirm service availability in your area.

Yes,  If your car battery is completely dead, BateriHub technicians will come to your location (within our service coverage) to replace it with the correct battery size and specification. The service includes a full battery health check and professional installation to get your vehicle back on the road quickly.

BateriHub accepts multiple convenient payment options, including online bank transfer, DuitNow QR, e-wallet payments, Shopee Pay and ATOME.

BateriHub covers nearly all major states and cities across Peninsular Malaysia including the Klang Valley, Negeri Sembilan, Melaka, Johor, Perak, Penang, Pahang, Kedah, Kelantan, Terengganu, and more. With over 130 branches, we provide wide coverage and fast response times. For customers in remote areas, we recommend checking specific branch availability before booking.

About Us

BateriHub is Malaysia’s leading car battery specialist and retail network, officially acknowledged as the Largest Direct-Owned Car Battery Retailer by the Malaysian Book of Records. We offer a complete range of services including car battery sales, free delivery and installation, on-site roadside replacement, after-sales battery health checks, and old battery trade-in services, covering a wide range of vehicle makes and models.

BateriHub has over 12 years of experience in the car battery industry and has grown into a nationwide network with more than 130 branches across Peninsular Malaysia, serving customers with reliable battery solutions and professional on-site support.

BateriHub stands out from other car battery specialists by offering free delivery, free installation, and complimentary battery health checks as standard. With wide nationwide coverage and branches across major Malaysian states, we make car battery replacement fast and convenient. BateriHub helps drivers find the right battery for over 1,100+ vehicle models, while our partnerships with trusted brands ensure genuine products backed by up to 18 months warranty. We focus on delivering a seamless, reliable, and authentic customer experience whether in-store or on the roadside.

Yes, BateriHub guarantees 100% genuine car batteries, sourced directly from authorized and premium brand suppliers. Every battery comes with official warranty coverage, ensuring quality, reliability, and peace of mind with every purchase.

BateriHub operates through both physical outlets with over 130 branches across Peninsular Malaysia and mobile roadside service. Customers can either visit a nearby branch for battery checks and purchases or conveniently book on-site service for delivery and installation at their location.

BateriHub serves the majority of Peninsular Malaysia, including major regions such as the Klang Valley, Negeri Sembilan, Melaka, Johor, Perak, Penang, Pahang, Kedah, Kelantan, and Terengganu. For customers located in remote areas, we recommend contacting us directly to confirm service availability.

BateriHub ensures quality and reliability through every step of our service by using only premium, authorized battery brands with documented warranty coverage. Our Battery Matcher tool guarantees correct fitment for each vehicle model, while trained technicians perform professional installation and comprehensive battery health checks. Our customer service team also handles enquiries professionally, and we provide after-sales support with full warranty assistance to resolve any issues within the warranty period.

BateriHub’s mission is to deliver a seamless, reliable, and trustworthy car battery solution for Malaysian drivers, making battery replacement simple, fast, and worry-free. This aligns with our core promise of “Free Delivery, Free Installation, Free Battery Health Checking,” strengthened by our extensive nationwide branch network, which supports our position as Malaysia’s No. 1 car battery retailer.

Customers can reach BateriHub via our hotline (1700-81-6081), through WhatsApp, by visiting any of our nationwide branches, or by conveniently booking and submitting enquiries through our official website.