[vc_row full_width=”stretch_row” bg_type=”image” parallax_style=”vcpb-default” bg_image_new=”id^1406|url^/wp-content/uploads/2022/12/BH_Banner_1920x600px_FAQ.jpg|caption^null|alt^null|title^FAQ|description^null” bg_image_repeat=”no-repeat” bg_image_posiiton=”50% 0%” css=”.vc_custom_1670230995540{padding-top: 130px !important;padding-bottom: 130px !important;}”][vc_column][vc_column_text]

Frequently Asked
Questions

[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1666775571559{padding-top: 80px !important;}”][vc_column][vc_tta_accordion title_tag=”h4″ section_title_tag=”h6″ style=”modern” color=”orange” gap=”10″ active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”What is BateriHub operation hour?” tab_id=”1662114328378-3639480e-ad9b”][vc_column_text]We operate daily Monday to Sunday, from 9 am until 7 pm.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I trade in an old car battery?” tab_id=”1662114328388-95b718e0-b224″][vc_column_text]We accept trade-in old car batteries when you buy a new car battery. Trade in an old car battery is RM20.[/vc_column_text][/vc_tta_section][vc_tta_section title=”If Public Holidays can we get battery replacement service from BateriHub?” tab_id=”1662433730165-c5423c36-5989″][vc_column_text]We’ve got you covered every day even when it is Public Holiday.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I pay for the battery on-site?” tab_id=”1662433906569-dea209d0-2317″][vc_column_text]Yes, you can pay the battery by Cash, Online Banking & Card transaction.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Who should I call when my car is stranded on the roadside?” tab_id=”1662433943024-7b30718e-d64c”][vc_column_text]Contact our hotline 1700-81-6081, our Customer Service team will assist you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is your rider still coming even when it is raining?” tab_id=”1662434006805-cea71e2c-718c”][vc_column_text]Of course! Just call our hotline and our battery experts will arrive at your location as soon as possible.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is the battery price negotiable and can we get a discount?” tab_id=”1662434027044-b5c3eccb-dc3b”][vc_column_text]All batteries are in a fixed price. But we provide discount vouchers in Shopee & Lazada. Do visit our website & social media accounts BateriHub for the latest news.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How much should I pay for a battery inspection?” tab_id=”1662434051984-e550f392-36ef”][vc_column_text]FREE OF CHARGE! We provide free battery inspection, just walk in to our nearest branch.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What brand do BateriHub sell?” tab_id=”1662434077915-0bdcc00a-1e0c”][vc_column_text]Indigo, Century MF12, Century, Amaron, Motolite, Bosch, GePRO, Sunkook.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I have a 1-to-1 exchange, if the battery bought is faulty or damaged?” tab_id=”1662434112376-d2ae86b1-2249″][vc_column_text]YES. We provide 1-to1 exchange, just provide to proof of payment receipt to us.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are your batteries cover with warranties?” tab_id=”1662434159750-50b49c18-a340″][vc_column_text]Yes, we have warranties up to 18 months depends on the size, model & brand.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]